A high-growth tech company is on the hunt for a
Customer-Focused QA Engineer to join their product and data team. You’ll sit at the intersection of testing and support, writing test cases, running regressions, squashing bugs, and directly helping customers resolve issues from the front lines. You’ll be part of a tight knit product pod, helping push quality across AI and data pipelines, web interfaces, and client delivery. There's plenty of opportunity to drive initiatives, shape tooling, and evolve how the company manages software quality.
About the Company:
A rapidly scaling SaaS startup building AI-powered tools for enterprise customers managing their customers' demand forecasting needs. Tight-knit and inclusive team culture with a customer-first mindset. Cutting-edge stack and real-world AI use cases. Flat structure, low-ego, and big on impact. Strong appetite for improvement and innovation.
About the Role: - You’ll drive manual and automated QA efforts across a data-driven web app.
- Support customers with empathy and technical insight.
- Create and run tests across web, APIs, and pipelines.
- Triage production issues and help fix them fast.
- Help shape QA culture, tooling, and process.
Skills & Experience: - 3+ years QA/test experience (manual & automation)
- Selenium, Playwright, or similar automation tools
- Basic scripting (Python/SQL) and bug tracking (Jira/Freshdesk)
- SaaS or B2B product background
- Strong communicator with empathy for users
- Customer-facing support or success experience
- Familiar with Agile and CI/CD pipelines
Why Work Here? - Make a real impact from day one
- Join a team that values quality and autonomy
- Work with modern AI and testing tools
- Diverse and collaborative team culture
- High growth potential and internal mobility
- Hybrid with some WFH (Work from Home) options
- Learn the ins and outs of quality in AI systems
If this sounds like something you could be interested in,
apply now and we’ll be in touch!
For questions about the role, email me at
mitch@talent.army.
