About the Company
Our client is a successful global SaaS business helping investors simplify portfolio management through intuitive technology. With customers across multiple markets, they're passionate about creating clear, helpful digital experiences that make complex financial concepts easy to understand. You'll join a collaborative team where ideas are valued and ownership is encouraged.

About the Role
This is much more than a content writing role. You'll own the customer-facing web experience across the company's website, blog, help centre and community forum, ensuring every touchpoint feels consistent, current and customer-focused. Working closely with marketing, product and developers, you'll identify opportunities, coordinate updates, improve conversion, manage content projects and create engaging digital experiences that help customers succeed. You'll have the autonomy to prioritise work, make recommendations and keep multiple digital initiatives moving.

Skills & Experience

• 3-5 years' experience in content marketing, digital content, content design or digital production.
• Demonstrated experience owning or managing customer-facing websites.
• Strong writing and editing skills across web, landing pages, blogs and customer content.
• Experience working with CMS platforms and coordinating website updates.
• Comfortable collaborating with developers and cross-functional stakeholders.
• Understanding of SEO, content optimisation and digital performance metrics.
• Highly organised with the ability to manage multiple priorities independently.

Why Work Here?

• Hybrid working with a Sydney CBD office (Surry Hills).
• Work from Home flexibility.
• Own a high-profile digital experience with real autonomy.
• Join a collaborative, supportive marketing and product team.
• Variety across content, websites, SEO and digital projects.
• Opportunity to influence customer experience across multiple channels.

If you're passionate about creating exceptional digital experiences, enjoy bringing order to complex web environments and love writing content that genuinely helps customers, we'd love to hear from you.

Apply now or contact sam@talent.army for a confidential discussion.